Abode Privacy Policy
Introduction
Look Engineering, Inc. ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and disclose your data when you use the Abode app ("Abode"). By using Abode, you consent to the practices described in this policy.
Data Collection
Users may voluntarily upload or share content through messages, audio, video, and photos. We do not control or take responsibility for the content users choose to share. Users are solely responsible for ensuring their shared content complies with applicable laws and regulations.
We collect the following information when you create an account:
- Phone number (for authentication)
- Name
- Avatar (profile image)
- Birthday
- Location (optional)
Automatically Collected Data
We automatically collect Technical Information including:
- Device type and UUID (for authentication purposes)
- IP address and location-related information
- Screen size and operating system
- Networking details
- Screen views and event tracking data
- Interaction patterns within the app
- Device characteristics and activity state (e.g., app foreground state)
Use of Collected Data
We use the data we collect for:
- Account authentication and verification
- Providing and improving our service
- Enhancing user experience
- Ensuring security and integrity of our app
- Analytics and performance tracking
Sharing of Data with Third Parties
We share limited user data with the following third-party services:
- AWS S3: Storage of user-uploaded media content.
- OpenAI: Generating summarizations of group messages.
- Twilio: Processing phone numbers for authentication purposes.
- Railway: Infrastructure hosting and data storage.
We do not share your personal data for marketing or promotional purposes with any third parties.
Data Storage and Security
All user data is securely stored on Railway, with infrastructure located in the United States, employing industry-standard encryption at rest and in transit. Sensitive personal data, such as mobile numbers and messages, receive additional encryption safeguards at the software level. Please review Railway's security practices.
Data Retention
We retain user data only as long as necessary to provide our services. When you delete your account, your personal information and uploaded content are deleted immediately, except analytics data, which we retain for up to 12 months after account deletion, after which it is anonymized or deleted.
Analytics data retained during this period is used solely to improve app performance and user experience.
Your Data Rights
You may:
- Access and update your information directly within Abode.
- Delete your account and associated data via the account section of the app.
- Request a copy of your data by contacting support@look.tech.
Children's Privacy
Abode is not intended for users under 13 years old, and we rely on Apple's built-in age restrictions to enforce this policy. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected such data, we will promptly delete it.
International Data Transfers and GDPR
All data is stored in the United States. Users from outside the U.S. explicitly consent to data transfers and processing within the U.S. We adhere to GDPR and applicable data protection laws and regularly review our compliance practices.
Changes to Privacy Policy
We may update this Privacy Policy periodically. Users will receive in-app notifications of updates. Continued use of Abode after notification signifies acceptance of the updated policy.
Contact Us
For questions regarding this Privacy Policy or your personal data, please contact us at support@look.tech.
Effective Date: March 12, 2025